Case Studies

Hard numbers, named clients, real before-and-after.

Travel & Tourism

Vanz Travel

Vanz Travel needed a centralised portal for travellers to access booking details, view itineraries, download documents, and get support — across English and French-speaking markets, without overwhelming their team with manual support requests.

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  • ↑50% of support cases auto-resolved by AI chat, with automatic escalation to human support for the rest
  • ↑5 disparate services consolidated into a single, branded portal — improving brand recognition and saving 20+ admin/support hours per week
  • ↑Bilingual (EN/FR) from a single deployment — no separate builds